Legal
Privacy Policy
Effective date: October 7, 2026
This Privacy Policy explains how Galaxy CRM Hub (“Galaxy CRM Hub”, “we”, “us”) collects, uses and shares information when you use the website and app at galaxycrmhub.com (the “Service”). We keep it simple: we collect only what we need to run the Service, and we never sell your data.
1. Information we collect
Account information. When you sign in with Google, we receive your name, email address and profile picture from your Google account. We do not receive or store your Google password.
Project content. Information you add to the Service — project names, stages, dates, statuses, notes and activity history.
People you invite. When you invite a client, contractor or teammate, we store their email address and role so we can send them the invitation and give them access.
Billing information. If you purchase licenses, payments are processed by our payment provider. We receive confirmation of the purchase (amount, date, number of licenses) but never your full card number.
Technical information. Basic logs needed to keep the Service secure and working, such as IP address, browser type, timestamps and error reports.
2. How we use information
- To create and secure your account and sign you in.
- To store your projects and show them to the people you share them with.
- To send service emails: a welcome email, project invitations, stage and status updates, and deadline reminders.
- To process purchases and manage your plan and licenses.
- To prevent abuse, fix bugs and improve the Service.
- To respond to your questions and support requests.
We do not use your information for advertising and we do not sell or rent it to anyone.
3. Google user data
We request only the basic Google scopes needed for sign-in (your name, email address and profile picture). We use this data solely to create and identify your account. Galaxy CRM Hub’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. Emails
Project emails (stage updates, status changes and deadline reminders) go to the people on a project. Every such email contains a link to turn off email notifications. Emails essential to your account — for example, an invitation you were sent or security notices — may still be delivered.
7. Data retention
We keep your information while your account is active. If you delete a project, its content is removed from our active database. If you ask us to delete your account, we delete your personal information within 30 days, except where we must keep limited records for legal, tax or security reasons.
8. Security
Data is encrypted in transit (HTTPS) and access is restricted with row-level permissions, so people can only see projects they belong to. No system is 100% secure, but we work to protect your information and will notify affected users of a breach where required by law.
9. Your rights and choices
Depending on where you live (including under the GDPR in the EU/UK and the CCPA in California), you may have the right to access, correct, export or delete your personal information, and to object to or limit certain processing. We do not sell or “share” personal information as those terms are defined under California law.
To make a request, email info@galaxycrmhub.com. We’ll respond within 30 days.
10. International transfers
We and our providers may process information in countries other than yours, including the European Union and the United States. Where required, we rely on appropriate safeguards for these transfers.
11. Children
The Service is intended for businesses and is not directed to anyone under 16. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy from time to time. If we make material changes, we’ll notify you by email or in the app before they take effect. The effective date above shows when it was last updated.
13. Contact us
Questions about privacy? Email info@galaxycrmhub.com. See also our Terms of Use.
